How do I reinstate suspended Teacher accounts?

This article offers guidance should you need to reinstate teacher accounts that have been suspended.

This Guide is for:

  • Super Admin
  • Admin Teacher (Full-Access)

Here are the steps to follow when you need to reinstate a suspended teacher's account:

Step 1 - Navigate to the People tab.

Step 2 - Under the Teacher tab, click the dropdown button where it says Active and change it to Suspended to see the list of suspended teacher's accounts.

Step 3 - Click the Actions button across the teacher's name and click Reinstate.1-1

Once you have done this, you should now see the teacher's account in the Active list.