This article will guide you on troubleshooting steps to take if you are unable to see and access a published activity.
This article contains the following sections:
Your dashboard should only contain activities that are published and not hidden by your instructor. This includes activities that are yet to start, have started and ended.
Not seeing any activities on your dashboard doesn't necessarily mean that something is wrong. You might just have to ask your instructor about the status of the activity you're expecting to see.
Clearing your browser cache
If you're told by your instructor that the activity is published and visible but you are not able to see it. clearing your browser cache should do the trick.
Here are some articles that you may refer to for clearing cache and cookies if you are having browser issues. These are articles from the commonly used browsers.
Once you have cleared off the browser cache and cookies, exit out of your browser and close all windows and tabs where you might still have InteDashboard on. Then relaunch your browser and try to log back in, you should be able to access the activities now.
Checking to make sure you are assigned to a team
If you are still having issues accessing your activities, try to ask your instructor to check your status with respect to the team assignments. There are times when students become unassigned and this might prevent them from seeing the activities.
If these troubleshooting steps don't help you, send us an email at firstname.lastname@example.org and we'll be happy to check the issue for you.