Account Super Administrators can reset any teacher's [other Admins and regular teachers] password within their institution. If a teacher is having difficulties signing-in, or they forgot their username and password, you can easily troubleshoot 2 ways:
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Send a Reset password Link
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Reset a Temporary Password
Here are the screenshots of the steps
Step 1
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Go to the "TEACHERS" link from the side navigation and lick on the "View" button for the teacher you want to edit details of.
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Click the "Reset Password" (Top-right-hand-corner of the page)
OPTION 1
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Send a Reset Password Link
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Click this and this teacher will receive an email that contains a link to set a new password. **Advice the teacher to find the email on their spam/junk mail if it's not in the inbox.
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Reset Temporary Password to ****
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Click this and this teacher can use a 4-digit code as a password to login. **Advice the teacher to change their password from their profile to make sure that their accounts are secured.
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